The other day, a friend of mine, who had completed CNA training and was working as a CNA at a nursing home near her home, took to Facebook to announce her frustration at recently being fired from her position. What had caused her sudden termination? She had been using the social network, as well as others, almost daily to vent about the various problems she was having with nurses, other CNAs, and even patients. Someone had reported these status updates and tweets to the nursing home, and she lost her job because of it.
Unfair? Not in the least. In today’s world of technology, privacy means very little online, but it still does when it comes to your work after CNA training. Care facilities must obtain the utmost privacy when it comes to patients and medical staff, and a status update about your day, even if no names or mentioned, can compromise that.
We don’t want the same thing to happen to you after CNA training, so we have comprised a few tips to ensure you know how to NOT break your patients’ confidentiality when using popular social networks, chatrooms, and forums online.
Social Media and CNA Training
When it comes to using social media, individuals who have completed CNA training must follow a few guidelines to ensure they are not breaching a patient’s privacy. This isn’t to say these popular sites cannot be used after CNA training; many are beneficial for CNAs and can provide them with advice, support, and encouragement through difficult or emotional events.
Privacy is key, however, after CNA training. Many CNAs do not understand the application of privacy and confidentiality, especially when it comes to social media, but it is important to ensuring the CNA-patient relationship is not broken and patients’ trust in the profession of nursing is not compromised.
Follow these tips to ensure you are doing everything you can to protect your patients.
- Never post information about your patients or images on a social media network.
- Do not share any information or images with any other person after CNA training, unless that individual is involved in caring for the patient and need that information.
- Do not ever mention a patient’s name in a post or provide any identifying information after CNA training.
- Always consider the potential risk when posting a status or sending a tweet when you have completed CNA training and are working in a medical facility. What would happen if the wrong person saw the information you posted? Could anyone who knows where you work identify what you are talking about, even if are you are cryptic in your information?
- Do not every speak ill of a patient, your coworkers, or employers online.
- Even if a forum or chatroom is closed after CNA training, never assume privacy.
- When you are speaking to patients, coworkers, and nurses online, always maintain professional boundaries and report a breach in confidentially or privacy.
Ensuring Your Patient’s Privacy When Using Social Media After CNA Training
If you use social media after CNA training, make sure you do everything you can to prevent any compromise to your patients’ privacy. By following these tips, you can maintain the trust your patients have in you and avoid disciplinary action after CNA training.